Payment Operations Lead

Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we’re passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We’ve built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.

 

Sana is seeking a highly analytical and detail-driven Payment Operations Lead to join our emerging Finance Team. As Payment Operations Lead, you will work cross-functionally to drive the development of Sana’s payment infrastructure and manage capital flows within Sana’s business.  

 

We are building a distributed team and encourage all applicants to apply, regardless of location.

What you will do

• Manage Sana’s system of internal accounts to ensure that all capital transfers proceed in an accurate and timely manner.
• Work with Engineering to develop new processes and systems that enhance Sana’s ability to collect premiums at scale.
• Work with Operations to develop a flexible payments system for Sana’s members and providers.
• Work with Finance to track and categorize payment flows at scale. 
• Develop rigorous process documentation that defines how Sana’s financial processes are carried out. 
• Pioneer new payments solutions that will allow Sana to pursue a greater variety of billing practices to accommodate customer preferences.

About you

• 3+ years of relevant experience. Many types of backgrounds, including accounting, traditional finance, financial technology, management consulting, and others will be considered.
• Extreme attention to detail. You must really enjoy getting in the weeds to find subtle problems in mountains of data.
• Naturally technical. You’re comfortable working with engineers to develop and implement new software solutions to complex problems. 
• Process-driven. You should really enjoy perfecting, documenting, and scaling new processes.
• Knowledge of standard banking and payments infrastructure.
• Fluency with SQL in particular and data analytics in general.
• Knowledge of accounting standards and ERP software.
• Familiarity with third party financial software, e.g Plaid.
• Business process mapping and management experience.

Benefits

• Stock options in rapidly scaling startup
• Flexible vacation
• Medical, dental, and vision Insurance 
• 401(k) and HSA plans
• Parental leave
• Remote worker stipend
• Wellness program
• Opportunity for career growth
• Dynamic start-up environment

Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!