Founded in 2009, TeamSnap has changed the way people manage sports and group activities. Over 22 million coaches, administrators, players, and parents rely on TeamSnap’s powerful but easy-to-use solutions for communication, scheduling, payment collection, registration, real-time game sharing and much more. With TeamSnap, organizers save time, can focus on what matters, and keep participants happy.
We value trust, communication and fun more than big company policies and we empower our people to bring big ideas to life and into our customer’s hands. We work hard, but mTeamSnap is a regular on Outside Magazine’s list of Best Places to Work.
TeamSnap is seeking an experienced Accounts Receivable & Billing Specialist to join our remote team. We’re looking for a team player who’s enthusiastic about the customer experience and excited to come in and assess and improve our accounts receivable process. This role will partner closely with our finance and business operations teams to handle the daily operations and strategic goals of the accounts receivable cycle for our B2B business through management, maintenance, design and implementation of procedures for the entire order to cash process.
Some things that are important:
Perform day-to-day functions of AR including billing, credit and adjustments, cash applications, and credit/collections activities
Maintain the product catalog and ensure appropriate revenue recognition rules are in place
Use data and analytics identify trends and system enhancement opportunities (i.e. pain points in the customer payment experience that result in support tickets)
Complete cost/benefit analyses and project recommendations to optimize customer billing and AR workflows
Partner with the Customer Success team to field and solve customer inquiries related to implementation, billing, and collections
Assist with system implementations and ongoing projects to improve billings and collections
Assist with month-end close process and reconciliationsAssist with internal and external audit support
Other things that would be nice to have:
4+ years of relevant accounting, billing, and/or operations experience
Has mastered the ability to be detail-oriented, while also seeing the big picture.
Is comfortable with the administration and use of a subscription billing platform (Zuora is a plus)
You’re a process wonk with an eye for efficiency! You aren’t afraid to ask questions to improve processes.
Enthusiasm for partnering with other teams to design best practices and operational efficiencies, and provide ongoing education for implementation of these processes
Ability to telecommunicate with animals
Comfortable working with manual and automated processes
Track record of being a strong team player with great people/customer service and communication skills
Excellent communication, negotiation, and interpersonal skills
Experience in a SaaS
Experience with Zuora (or another subscription billing system) and SalesForce
Demonstrated professional experience using Excel and working with large data sets; experience with SQL is a plus
TeamSnap parent, customer, or administrator
How do I know if TeamSnap is the right place for me?
– You want to get to work on a product people use and love (yes people will stop you on the street and show you our app on their phone)
– You relentlessly pursue the voice of the customer
– You’re a strong communicator who’s not afraid to ask the right questions
– You are looking for a company with a proven revenue model, an experienced executive team, solid funding, and a strong strategic plan to blow the socks off our competition
If you’re looking for an opportunity to show off the very best of your skills, in an environment of trust, respect and flexibility, this might very well be the best job you’ll ever have.
Benefits and Perks
While this role is a part-time position, we value you as a part of the TeamSnap family. We provide you with a phenomenal culture, lots of opportunity to develop professionally, and the ability to demonstrate what you can achieve. Additional benefits include:
– Education reimbursement up to $500/yr
– Free TeamSnap service for your family and friends
– Free TeamSnap swag
Diversity and Inclusion
TeamSnap is an Equal Employment Opportunity Employer. We are a company built around trust, kindness and collaboration, where diverse backgrounds, experiences and viewpoints are celebrated and valued. This is a place where everybody belongs. TeamSnap does not making hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.