You will work directly with Balto’s Vice President of Marketing to ensure the continued success and scalable growth of the Marketing Department. As the Marketing Operations Manager at Balto, you’ll have the opportunity to build a world-class marketing infrastructure from the ground up that will provide the foundation for Balto’s fast-paced growth. You’ll report directly to the VP of Marketing and will have the autonomy, trust, and resources you need to do what you do best – deploy and manage technology that improves the effectiveness of marketing and provides clear visibility into how we’re tracking towards our goals.
Based in St Louis, MO, Balto is the #1 real-time guidance platform for contact centers. Balto is SaaS that coaches sales and customer service agents to improve their phone calls live while they’re on the phone with the customer. Powered by artificial intelligence, Balto listens to both sides of the conversation and visually prompts sales and customer service agents with the best things to say on every call.
Balto’s customers, including name-brand retailers and Fortune 500s, use Balto’s real-time guidance technology to scale “perfect” to thousands of sales and service agents with the push of a button and get immediate insight into what’s working on their phone calls and what’s not.
Start with gratitude: Stay humble, recognize others, and make the most of everything.
Always be growing: Never stop learning. Be a force of growth for yourself and others.
Leadership is Ownership: See the problem. Do the solution. Own the result.
This role is the right fit for you if you have nightmares about bad data, are in your happy place when you’re building dashboards and reports, and you want to be part of a team that moves fast, has fun, and values trust and collaboration. As the Marketing Operations Manager, you’ll be in the front row seat of what it takes to build a growth-stage Marketing department and startup.
Skills & Requirements:
We have plenty of benefits. Baltonians rave about these ones the most.
Balto is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, creed, national origin, sex, gender identity, sexual preference, age, and veteran or disability status.