Sales Engineer

Over 70,000 businesses and millions of people use 1Password to protect their most important information. We’re a kind, curious, and customer-focused team on a mission to build the world’s most-loved password manager and give people more control over their data.

 

As a Sales Engineer, you’ll help improve sales productivity and deal flow by providing technical expertise and be responsible for assisting the Sales team in achieving sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately address customer needs. 

What we’re looking for:

• 3+ years experience in customer-facing activities in a B2B environment.
• Ability to popularize technical information for a general audience.
• Superior presentation skills.
• Keen eye for detail and quality.
• Strong level of autonomy with the ability to drive projects with limited guidance.
• Highly adaptable with the ability to manage multiple projects simultaneously while maintaining quality.
• Demonstrated ability to work independently and in a team environment.
• It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role.
• Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS.
• Experience working in the security industry is an Asset.

What you can expect

• Be the main technical point of contact within 1Password’s Sales team.
• Proactively scope the technical solution required to address customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support.
• Develop competitive analysis sheets to support 1Password’s Sales teams.
• Provide technical coaching and professional development to 1Password’s sales team.
• Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure.
• Provide training to customers and staff when needed.
• Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments.