FRONTSTEPS (51-200 Employees, 15% 2 Yr Employee Growth Rate)

8% 1-Year Employee Growth Rate | 15% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

CO Salary Range: USD 21.63 – 26.45 per hour

Headquartered in Denver, Colorado, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide – that’s 4.4 million homeowners – are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security & patrol experts build, connect, operate, and secure modern communities. With a focus on mobile-first technology and best-in-class integrations, our products make it easy for community leaders and homeowners to communicate, collaborate, and drive a more prosperous community.

FRONTSTEPS is guided by the core values of 1) developing our people, 2) taking care of the customer at all times, 3) moving with purpose and urgency, 4) being open, honest, and transparent, 5) innovating and failing forward, and 6) being courageous.

POSITION OVERVIEW
The Cash Applications Specialist works directly with customers and internal teams, such as Sales and Customer Success, to ensure timely and proper application and reconciliation of all customer payments.

JOB RESPONSIBILITIES

  • Responsible for the posting and application of all customer payments received through lockbox and ACH
  • Responsible for processing of customer credit card payments
  • Responsible for reconciling the bank to the General Ledger to ensure all cash receipts are posted
  • Assist with the day-to-day inquiries from internal and external customers as it relates to cash receipts
  • Reconciliation of customer accounts to resolve discrepancies, missing and misapplied payments
  • Deliver consistent achievement on KPI’s as related to cash applications and provide updates to Management
  • Provide cross functional support within team, as well as/ ad hoc duties
  • Performs other related duties as required by leadership

SKIILLS & QUALIFICATIONS

  • Associate Degree or equivalent related work experience
  • One (1) to four (4) years of Cash Applications experience
  • Minimum of two (2) year use of Microsoft Excel and Outlook
  • At least two (2) years’ experience in the field or a related area, computer experience, familiarity with accounting programs and cash application
  • Experience with high volume transactions within business-to-business organization and/or similar experience in an Accounts Receivable role
  • High level organizational and follow-up resolution skills to handle multiple projects and deadlines simultaneously
  • Proficient experience with Microsoft Excel, Sage Intacct & Salesforce
  • Ability to communicate to all levels of organization in a clear, focused, and concise manner
  • Commitment to excellent customer service
  • Team player, self-motivated and energetic with high level of initiative
  • Associates Degree or equivalent related work experience
  • Excellent customer service skills
  • Attention to detail and accuracy
  • Professional telephone manner and email etiquette
  • Excellent verbal and written communication skills
  • Good problem-solving skills
  • Must be able to work independently as well as take instruction from supervisors

This position will be based remotely with an hourly rate of $21.63 – $26.45/hr.

Benefits include the following:

  • Medical, Dental, and Vision
  • Company sponsored Short-Term Disability, Long-Term Disability, and Life Insurance
  • Voluntary Life Insurance
  • FSA/HSA
  • Paid Time Off
  • Sick Time
  • Internet Reimbursement
  • 401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Tagged as: 51-200 Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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