Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. We help developers and companies with billions of lines of code create the software you use every day. In enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.
It’s an exciting time to join Sourcegraph. Our company is growing rapidly: we’ve experienced 4x year-over-year revenue growth with zero customer churn, and our $50M Series C from Sequoia has given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code search yet, but once you’ve used it, you can’t live without it–just like Google web search). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.
Our team and our sales are growing fast—we’ve proven strong product-market fit, with wall-to-wall usage, Net Promoter Scores above 60, and tens of thousands of paid daily active users inside companies whose products you use every day (Uber, Yelp, Dropbox, GE, Lyft, SoFi, Quantcast, and many more). We want to bring universal code search to every company and developer, so we’re hiring Customer Engineers to work with our developer champions and users to help them use Sourcegraph more and better. You’ll be an expert on how to use code search to improve the dev experience and increase dev velocity. You’ll own the relationships with our developer champions and users inside prospective and existing customers (both pre- and post-sales), working to spread Sourcegraph usage and satisfaction. Success means getting entire dev teams at great companies to say they love code search so much they can’t imagine living without it.
Sound like a match? We want to hear from you!
As a Customer Engineer, you will have more responsibility, upside, and growth potential than anywhere else otherwise comparable. Our customers are the world’s leading organizations, and our users are super engaged. No other role at any other company gives you insight into how so many world-class organizations and developers build software at scale.
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You are an enthusiastic, driven, and results-oriented Customer Engineer who shares our values and has a passion for all things customer satisfaction.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
To create a product that serves the needs of all developers, we are building a diverse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.
Learn more about what it is like to work at Sourcegraph by reading our handbook.
We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.
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