Customer Service Agent – Fygaro

Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online.

Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading technology startup focused on helping SMEs and entrepreneurs in the LAC region adopt e-commerce in their business strategy for continued growth.

job description
Join our team of customer service and technical support experts. Plus: You can work from home anywhere in Colombia! – all we ask is a stable internet connection

Fluent in English and Spanish – FLUENCY IN ENGLISH IS ABSOLUTELY REQUIRED as you will be supporting English speaking clients in this position.
Possess technical aptitude or familiarity with software concepts.
Interested in developing technical skills and learning about HTML, CSS, APIs, and more.
Find creative problem solving satisfying, motivated, always curious and constantly eager to learn.

Thrive in a dynamic and collaborative environment and be comfortable with ambiguity.
They are able to take ownership of challenging scenarios and bring them to resolution.
Have a clear, professional and informative communication style.
Requirements
requirements

Advanced English Level (B2/C1)
1+ Year of Proven Experience in Customer Service and/or Support.
Additional Information

• Excellent compensation.
• 100% remote work.
• Working hours from Monday to Friday.
• Indefinite Term Service Contract
• employment stability
• And more