As our Customer Success Engineer or Technical Consultant, you’ll be the technical cornerstone of our growing Customer Success team. You’ll partner with our newly signed partners and customers, delivering product training and consulting them on their solution architecture and migration strategy.
- Be proactive in educating and empowering developers who want to build on Frontastic with design and integration of our API/SDKs
- Partner with customers in the development of the overall architecture including other involved systems and the migration strategy
- Educate the developers at customers and partners who want to build their own solutions based on Frontastic by providing appropriate technical content, including sample applications, presentations, tutorials, how-to instructions, FAQ lists, and blog posts
- Work closely with product, engineering, and operations team on new products as well as documenting customer feedback on existing solutions
- Act as a valuable contact person for all current customers and partners for technical questions and consulting
- Partner with Product Managers, Architects, and Engineering Leads to define, architect, and build new customer-facing solutions based on our API/SDKs