Ahrefs is on the hunt for a Customer Success Specialist who loves helping people. Ideally, someone who’s amazing at written communication and who genuinely enjoys solving problems.
The goal is simple: to build a customer base of happy, loyal users and make sure they stay happy.
Since our toolset can get a little technical at times, it’s important that our users get the guidance they need. That’s where you come in.
What a typical day in this role looks like:
Ahrefs runs an internet-scale bot that crawls the whole web 24/7, storing huge volumes of information to be indexed and structured in a timely fashion. Our backend system is powered by a custom petabyte-scale distributed key-value storage to accommodate all that data coming in at high speed. With this data, Ahrefs builds analytics services for end-users in the Search Engine Optimization (SEO) space and a web-scale search platform.
We are a lean and robust team who strongly believe that better technology leads to better solutions for real-world problems.
Our motto is “first do it, then do it right, then do it better”.
Work location & shift for this role:
To apply for this job drop us a note at Anna Ignatenko with your CV attached.
Tagged as: 51-200 Employees