KukuFM (201-500 Employees, 199% 2 Yr Employee Growth Rate)

102% 1-Year Employee Growth Rate | 199% 2-Year Employee Growth Rate | LinkedIn | $25M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Job Description

  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines, and policies

Requirements

  • A bachelor’s degree in any field.
  • A minimum of 1-2 years experience.
  • Excellent interpersonal, written, and oral communication skills.
  • Proven customer support experience or experience as a Client Service Representative
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Familiarity with CRM systems and practices

Tagged as: >100% 2 Yr Employee Growth, 201-500 Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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