Ada (501+ Employees, 361% 2 Yr Employee Growth Rate)

67% 1-Year Employee Growth Rate | 361% 2-Year Employee Growth Rate | LinkedIn | $190.6M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

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We’re Ada, a brand interaction platform that empowers brands to live up to their promises and have more—and more valuable—interactions with the people who love them. Our AI-powered platform has automated over 2.9 billion brand interactions for the world’s fastest growing enterprises, including Zoom, Facebook, and Shopify. In May 2021, we raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and officially became a global unicorn with a $1.2B valuation! 
 
The passion of our people and dedication to their craft continues to drive our dramatic global growth. 
 
Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment. You can learn more about the founding of our company here.  
 
We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.
 
Our team at Ada is using Conversational AI to transform the future of customer service. As innovators in this space, we are not simply striving to drive the adoption of a software product, we are driving behavioral change. Conversational AI is changing the way people interact with the businesses and brands they love everyday. This innovation does not happen without memorable, powerful and insightful story-telling.
 
As our first Demo Architect on the Solutions Consulting team, you will  work closely with Product Management, Product Marketing, and Sales Enablement teams to build Ada’s client-facing demo strategy. You are an exceptional story-teller and in this role you will have the opportunity to craft the stories that Ada tells to the world. You will define the “art of the possible” product demonstration, which will be used every day by our Revenue, Partnerships and Marketing teams. 

About You

    • Bachelor's degree in Computer Science or related field of study.
    • 1-3 years of experience with HTTP, JavaScript, Web SDKs and RESTful APIs.
    • You have notable experience as a pre-sales consultant, technical support engineer, management consultant, or equivalent.
    • You are a “hacker”, a tinkerer, and passionate about learning new technologies.
    • You are technically and analytically curious, where you demonstrate the ability to be a perpetual learner and love to make new discoveries and improve the status quo.
    • Strong project management skills in order to organize multiple stakeholders across  Sales, Marketing and Product Management to execute cross-functional projects.
    • Experience with SaaS marketplaces apps is a plus (i.e. Slack, Shopify, Salesforce, Zendesk, Hubspot, etc.).

Outcomes

    • Architect, build and own the centralized demo environments that the Solutions Consulting team will use to deliver live demos to our clients and prospects every day.  
    • Support Product Management in enabling and training the Revenue teams on new product features launches.
    • Collaborate with Product Marketing to ensure successful go-to-market initiatives that see strong adoption of new product features.
    • Create end-to-end Ada demos that cross multiple solutions, industry verticals and platforms, both Ada and 3rd party.
    • Create demo scripts, guides, and documentation to support the Solutions Consulting  team.
    • Create and maintain custom-branded, 3rd-party integration blocks for use by the Solutions Consulting team in demo environments.
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Benefits
• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
 
Perks
• Flexible work schedule
• Digital first, fully remote with WFH budget
• In-house social worker
• Paid parental leave for Canadian and U.S. residents
• Development opportunities
 
About Us
Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. 
 
We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.  
 
Ada is an equal opportunity employer. In fact, diversity is what drives our success—it’s at the core of how we hire, communicate, and work. Like our platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

Tagged as: >100% 2 Yr Employee Growth, 501+ Employees, Hide US-Only Jobs, Venture Funded

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