Financial Operations Associate – DonorsChoose

DonorsChoose engages the public in public schools by giving people a simple, accountable, and personal way to address educational inequity. In this clip, board member Stephen Colbert tells our story.

To date, teachers at 87% of all the public schools in America have posted classroom project requests on our site. Projects range from paper and markers for a poetry writing unit to violins for a school recital. More than 4 million “citizen philanthropists” have supported such projects, channeling books, field trips, technology, and other resources to more than 40 million students nationwide. In all, we’ve generated $1 billion for learning experiences designed by our country’s most dedicated public school teachers.

GOOD Magazine highlighted us as one of 30 Places We Want to Work, while Fast Company named DonorsChoose one of the 50 Most Innovative Companies in the World—the first time a charity has made this list. Through its dedicated team and culture, DonorsChoose earned recognition as the #1 “Best Nonprofit to Work For” by the Nonprofit Times.

About the Team

The Finance team is responsible for ensuring the overall financial health of DonorsChoose. We work cross-functionally to support millions of revenue and purchase transactions annually, in addition to supporting traditional operational finance activities. This role will support areas such as facilitating and processing financial transactions for individual donors, partnerships, and employer matching.

With a focus on continuous improvement, technology, and adopting scalable solutions, we serve internal and external customers alike. We are seeking an energetic and creative team member who will thrive in our work environment.

About the Role

The Financial Operations Associate will be collaborating with multiple teams across the org to process financial transactions in support of our donors and teachers alike.

In this role, you will:

• Allocate partner funding to accounts on our site so that our Partnership Activation team can bring the partnership campaigns to life
• Verify and administer gift codes for employees participating in their employer matching programs
• Reconcile daily credit card donation remittance to ensure that all credit card transactions are accurately reflected in our back-end system
• Collaborate with our Customer Support team to issue donor refunds in accordance with our refund policy
• Issue gift codes for stock donations and distribute tax receipts in compliance with IRS standards
• Maintain and update the documentation of functional processes to ensure they are up to date
• Determine ways to continually improve business processes through automation, thoughtful analysis, and researching best practices in the industry

Qualifications

• You feel passionately about joining a mission-driven organization and share our organization’s commitment to racial and economic equity in America’s public schools
• You enjoy connecting with and are curious about people, and you constantly think about how to improve their experience with each of your interactions
• You love to think of ways to make a process easier and more user friendly. In fact, hiccups in a process and disorganization inspire you to evaluate, organize and streamline
• You are excited to dive into spreadsheets and large data sets
• You are tech-savvy and comfortable embracing new systems and tools
• You love to think of ways to make a process easier and more user-friendly
• You know how to roll with the punches. In fact, you thrive in a fast-paced, goal-driven environment

Compensation and Benefits

Compensation for this role is competitive with equivalent roles at other nonprofits of our size. In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Hybrid Workplace and Other Details

In this role, you’ll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, DC, FL, GA, IL, IN, MD, MI, NJ, NY, OR, PA, TX, or WI.

DonorsChoose is a fully vaccinated workplace and all new employees, regardless of their work location, will be asked to share proof of full vaccination against COVID-19 within two weeks of their hire date or request an exemption from this policy due to a disability or sincerely held religious belief or practice.

To Apply

Please submit your resume online and answer the application questions. A cover letter is optional and may be addressed to Joann Pun, Accounting Manager.

A Final Note

The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available.

We are an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. DonorsChoose focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient.

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.