Internal Communications Specialist – Guru

9% 1-Year Employee Growth Rate | 58% 2-Year Employee Growth Rate | LinkedIn | $70.7M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Overview

Whether you’re in the office, working from home, or anywhere else, we believe every employee should have access to the same information. With chat integrations, browser extensions and more, Guru improves employee communication and makes information from all over the company accessible to everyone, whenever they need it!

As an Internal Communications Specialist at Guru, you’ll support the team building internal communications directly by helping foster a knowledge-driven culture, and ensuring our distributed teams are connected, engaged, and informed.

In this role, you’ll not only craft thoughtful communication channels for our team, but build an infrastructure that scales with our company and our product as we grow. You’ll require empathy and curiosity, all while living the Learn and Grow value and demonstrating an experimental mentality. Beyond supporting fast-paced change management and employee engagement, we’ll be asking you to push the boundaries of what’s possible with our product.

You will report into the product marketing team, and not only help streamline internal communications at Guru, but help evangelize our product for this use case. This role will have high visibility and collaboration with the People Team and every organization across the company.

Key Responsibilities

• Establish processes that build a culture of shared and inclusive knowledge for employee engagement
• Curate, distribute, and coordinate our bi-weekly “Knewsletters,” including both the Go-to-market and People Operations content
• Closely partner with People Operations to craft the effective execution of company-wide communications that foster the employee experience
• Support the creation and execution of company-wide events (i.e. Company Kick-Off, Town Halls) so that they align with our brand and are consistent with our company culture
• Project manage and establish comms processes for the workplace strategy and return to work plans
• Manage internal comms working groups and collaborate with cross-functional stakeholders to execute that strategy and measure the efficacy of those programs
• Establish inclusive writing guidelines based on company standard methodologies and develop the team to ensure they are achieving or surpassing them
• Support and scale our internal Guru instance, equipping our internal teams with the knowledge they need to be successful

Requirements

• 5+ years experience in internal communications, with a deep understanding of knowledge management processes and principles
• Excellent written and verbal communication skills and ability to sell ideas well through creative & innovative digital content
• Exceptional project management skills, both with internal and external partners
• Superior organizational skills; capacity to manage multiple priorities and deadlines and work quickly and efficiently in a fast-paced environment
• Ambitious; goal-oriented; naturally curious, fast learner; obsessively detail-oriented
• Understanding of adult learning and development concepts is a plus

Benefits to you:

• Competitive salary
• Employee Stock Option Plan
• 401k
• Generous benefits package
• Professional Development & Wellness Allowance
• The chance to contribute to an upbeat, fully engaged culture

About Guru:

Guru is a dynamic, fast growing start-up based in Philadelphia and San Francisco. Our mission is to reinvent the way people connect with meaningful information at work. Guru’s knowledge management solution provides customer-facing teams access to expert-verified information where they work and when they need it most. We believe in cultivating a welcoming, inclusive culture that encourages personal growth through working hard and having fun.

Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel. As we enter the next exciting stage of expansion, we’re searching for passionate individuals to join our rapidly growing team.

This is a full-time remote position with quarterly travel to the Philadelphia office.. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will have to be authorized to work in the US.

We are an equal opportunity employer and value diversity at our company. All are welcome here. At Guru, being inclusive is very important to us. We do not discriminate on the basis of race, age, ethnicity, religion, sexual orientation, gender identification, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation

Tagged as: >50% 2 Yr Employee Growth, 201-500 Employees, Hide US-Only Jobs, Venture Funded