IT Support Specialist – Disruptive Games

Disruptive Games is a veteran development studio specializing in multiplayer and online experiences. We are an independently owned studio working on a AAA, fully-funded title with original IP!

We’re expanding our fully-remote team with people who share our passion for collaborative, multiplayer gameplay.

Disruptive is looking for anIT Support Specialist to join our growing team! In this position, you’ll be the first point of contact and trusted resource for all things systems, hardware, and software.

What You’ll Do

• • Assist in the new hire onboarding process by enrolling team members in our internal systems (Google, Azure, etc)
  • Own end-to-end management of systems access, partnering closely with Operations and People Operations
  • Manage all software and hardware licensing, including purchasing and renewals
  • Implement and advise on security policies, internal IT audits, and ongoing security trainings
  • Create and maintain internal documentation on Helpdesk and IT policies and user support
  • Monitor and maintain records of equipment assets and software tracking
  • Support and drive integration and automation projects to help our team scale and optimize for efficient work
  • Manage the set up, configuration, and upgrades required to maintain team equipment
  • Assist with the offboarding process, including system and asset management

What You’ll Bring

• • 3+ years of experience in an IT Support or Helpdesk function
  • Ability to communicate knowledgeably, clearly, and compassionately with all team members
  • Experience in building IT knowledge bases and developing and executing on policies
  • In-depth practical knowledge and troubleshooting ability in common technical systems
  • Experience working in a remote environment

Disruptive Games is an Equal Opportunity Employer. We recruit, interview, and hire people of all backgrounds, orientations, identities, and expressions.