1-Year Employee Growth Rate | 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What You’ll Do:

Assist in the new hire onboarding process by enrolling team members in our internal systems (Google, Azure, etc)
Own end-to-end management of systems access, partnering closely with Operations and People Operations
Manage all software and hardware licensing, including purchasing and renewals
Implement and advise on security policies, internal IT audits, and ongoing security trainings
Create and maintain internal documentation on Helpdesk and IT policies and user support
Monitor and maintain records of equipment assets and software tracking
Support and drive integration and automation projects to help our team scale and optimize for efficient work
Manage the set up, configuration, and upgrades required to maintain team equipment
Assist with the offboarding process, including system and asset management

Qualifications:

3+ years of experience in an IT Support or Helpdesk function
Ability to communicate knowledgeably, clearly, and compassionately with all team members
Experience in building IT knowledge bases and developing and executing on policies
In-depth practical knowledge and troubleshooting ability in common technical systems
Experience working in a remote environment

Tagged as: 11-50 Employees, Hide US-Only Jobs

IT Support Specialist – Disruptive Games