Medical Records Operations Associate (Remote) – AllStripes Research

At AllStripes, we are dedicated to unlocking new treatments for people affected by rare disease. There are 7,000 rare diseases affecting 1 in 10 people globally, yet less than 5% of conditions have an FDA-approved therapy. The rare disease drug R&D market is growing at an unprecedented rate, making up over 50% of all novel drugs approved by the FDA in the last year. AllStripes’ two-sided consumer-facing and enterprise software platform serves 1) rare disease patients by showing them their own impact on drug development and 2) life sciences customers by sharing critical disease insights not available anywhere else.

Everyone at AllStripes is driven by a deep commitment to our mission, a passion for problem solving, and an openness to vulnerability. We regard our culture as one of the products we offer. As a team, we practice conscious leadership, where we are committed to supporting each other to be curious, open, and playful in order to build a connected, creative, and energetic work culture (for more information, visit conscious.is).

We are looking for Operations Associates who are eager to advance our mission to unlock new treatments for people with rare disease. You will be working under the Operations team at AllStripes and will have the opportunity to work cross-functionally with our product, engineering, marketing, and design teams. This is an ideal position for someone who has 1-2 years of healthcare experience and is interested in the health technology field. We are hiring full-time employees for this role in the San Francisco Bay Area.

What You’ll Do

• • You will handle and process medical records to support our research efforts in a timely fashion.
  • You will contact and continually follow up with medical facilities to retrieve medical records for urgent processing for all of our members.
  • You will execute medical record requests on behalf of all of our members.
  • You will assist in other projects to support patient operations metrics and product development for the patient operations team.

Who You Are

• • You have a Bachelor’s degree and 1-2 years of healthcare experience (preferably as a medical assistant or a medical scribe).
  • You have 1+ years of experience handling medical records and high administrative work.
  • You have excellent communication and interpersonal skills, including a comfort level interacting with people of various backgrounds, medical professionals, and patients.
  • You have the ability to multitask and maintain a quick workflow with excellent problem solving skills.
  • You have high attention to detail, and are very organized and resourceful.
  • You demand excellence and constant improvement for yourself and your team members and are not afraid to voice out your opinions.
  • You are excited to be a part of a fast-paced startup environment and are not intimidated by an ever-changing landscape.
  • You are skilled in Microsoft Word and Excel or their Google suite equivalent.
  • You are dedicated to our mission of advancing rare disease research and are committed to helping us reach our goals.
  • You have the ability to work 20-40 hours per week remotely with a designated work area and access to the internet.

What We Offer

• • 90% covered medical, dental, and vision plans for you + 75% coverage for dependents
  • Flexible PTO + 14 paid holidays per year
  • 401(k)
  • $1,250 workstation set-up budget (in addition to your laptop, monitor, and peripherals) + monthly cell & internet reimbursement ($75 and $50, respectively)
  • 12-week parental leave policy for all new parents
  • HSA contribution + FSA
  • Team lunches & activities (free Thursday lunch)

We’re dedicated to jumpstarting new research to accelerate treatments for rare disease patients. Everyone at AllStripes is driven by a deep commitment to our mission, a passion for problem solving, and an interest in constantly improving how things can be done.

If our mission resonates with you, and you only match some of these attributes, we hope you apply regardless. We are committed to a diverse and inclusive workplace, and enthusiastically encourage people from historically underrepresented groups in tech to apply to AllStripes.

We can’t wait to learn more about you!