Project Manager, Premier Partner Protection – Meta (formerly Facebook)

17% 1-Year Employee Growth Rate | 34% 2-Year Employee Growth Rate | LinkedIn | $16.1B Venture Funding

What Is Employee Growth Rate & Why Is It Important?

The Premier Partner Operations team develops solutions for public figures on Facebook, Instagram, and other Meta platforms by creating scaled systems to address issues impacting their experiences with our products. The Premier Partner Protection team protects users, ensuring safe connections between high-profile constituents and their communities. This individual will focus on establishing our integrity support operations for our constituency set, by working to anticipate and predict potential threats and abuse in our ecosystem, create policies and tools to fight against these threats, and implement and enforce scaled solutions. We partner closely with several cross-functional teams, including infrastructure, partnerships, policy, legal, and data to ensure high quality and safe experiences for both our partners and the broader community.The ideal candidate will have a multidisciplinary investigative and analytical background and the ability to make risk-based decisions. It is highly important that candidates are focused on results and are self-starters with experience managing projects from end-to-end.Candidates are expected to think creatively about nebulous issues and are passionate about solving some of the biggest integrity challenges facing high profile figures in the world. Candidates will use their technical and analytical expertise to proactively drive solutions for change and ensure safe experiences across the Meta family of apps.This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material. Ie. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.

Project Manager, Premier Partner Protection Responsibilities:

• Develop a deep understanding of issues facing our constituents and how it affects Facebook, Instagram and our communities
• End-to-end program management of complex projects that can span time zones and across functional teams
• Ideate and build project roadmaps with timely execution to mitigate risk with strong communication and influencing skills
• Become a subject matter expert in workflows spanning a variety of Premier Partner Protection disciplines in order to effectively advocate for operational excellence
• Identify areas of opportunity and leverage data and insights to influence change at the product, process or policy level
• Identify and resolve fraud trends impacting our users
• Proactively investigate, troubleshoot, and resolve sensitive escalations
• Develop strong cross-functional partnerships with partnerships, policy, legal, engineering, data science, product management and other operational teams at Meta in order to implement optimal integrity solutions
• Potential for up to 12 hours a month spent on on-call weekend shift

Minimum Qualifications:

• BA or BS Degree in computer science, political science, communications or equivalent fields
• 2+ years of experience in consultancy, analytics, security, online operations, or related industries
• Experience managing multiple projects from scope to roll-out
• Experience communicating the results of analyses in a clear and effective manner
• Experience working with global teams
• Ability to work with graphic and objectionable content

Preferred Qualifications:

• Consultancy or MBA experience
• 1+ years of experience with SQL or experience manipulating large data sets
• Experience in a fast-paced start-up environment
• Fluency in multiple languages a plus

Tagged as: 501+ Employees, Hide US-Only Jobs, Venture Funded