RapidSOS (201-500 Employees, 42% 2 Yr Employee Growth Rate)
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.
At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!
In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 450M+ connected devices directly to 911 and first responders in an emergency. Through the platform, we’re providing intelligent data that supports over 5,200 Emergency Communications Centers, protecting 95%+ of people in the US, across 150 million emergencies annually.
Video: RapidSOS 3-Min Summary Video
What this role is about:
RapidSOS is expanding our Revenue Operations team, seeking a Revenue Operations Manager to help us tackle a multi-billion dollar market opportunity. As a member of the Revenue Operations ‘RevOps’ team, you will be responsible for many aspects of the performance, strategy, and alignment of revenue operations in the company. This role is uniquely positioned within the Go to Market organization, working cross-departmentally with all aspects of revenue generation from demand to implementation and customer success. You will ensure that the interaction between departments is completely aligned with the larger company-wide strategy as set by Executive Leadership. You have proven ability to implement meaningful changes and are motivated to unite the business through systems and processes.
What you’ll do:
Serve as the representative and advocate for our business systems to the go-to-market organization and manage business system changes/updates, including training and documentation
Evaluates and supports decision making for the technology needed for the go-to-market teams, helping employees understand how to use tools (think: CRM) at each stage of the customer journey
Proactively reviews and strives to maintain high levels of data quality, accuracy, and process consistency
Look at business analytics and data across departments to inform and make decisions (IE: sales velocity, productivity, forecasting, etc.)
Execute department initiatives related to process improvement, performance insights, revenue recognition and customer experience
Identify, analyze and resolve a wide range of process and operational issues or inefficiencies providing quick and decisive solutions
Consistently provide a high level of service to the entire go-to-market organization, solving challenges through tool support, training, etc.
What we’re looking for in our ideal candidate:
Minimum 5 years experience in sales or revenue operations
Strong knowledge of Hubspot, Salesforce, system applications, and some experience in systems such as Gong.io, ZoomInfo and RingLead
Experience in implementation and administration of software tools and technologies that sales teams use to optimize their performance (IE: CRM)
Proven ability to find, recommend and implement needle moving changes
Thrives in a fast-paced environment where projects are fluid and require quick turnaround
Strong analytical and problem-solving skills
Ability to critically evaluate information gathered from multiple sources, identify gaps, decompose high-level information into details, and turn conclusions into action
Demonstrated proficiency in data analysis and managing analytically rigorous initiatives
Proven history of strong collaboration and leadership across multiple stakeholders
Experience with managing complex contracting (RFPs, government/public sector contracting), a plus!
What We Offer:
The chance to work with a passionate team on solving one of the largest challenges globally
Competitive salary and benefits and equity participation
A dynamic, flexible and fun start-up work environment with a highly talented team
It's our top priority to offer all of our team members fair and equitable compensation that has been thoroughly researched and benchmarked against market data. The budgeted range starts at $90,000 – $120,000. Actual pay will be adjusted based on experience. This range does not include equity.
Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.