Security, Technical Program Manager – Veho Technologies
Dev Ops & SysAdmin
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Veho Technologies (201-500 Employees, 993% 2 Yr Employee Growth Rate)
156% 1-Year Employee Growth Rate | 993% 2-Year Employee Growth Rate | LinkedIn | $299.2M Venture Funding
What Is Employee Growth Rate & Why Is It Important?
About Veho
Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.
Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.
The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages – from getting the dreaded “we missed you” note, to stolen packages. He set out to fix the problem so many customers and brands face.
Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho will be in 50 markets byu202fthe end of 2022.
About The Role
Veho’s Security & IT organization is looking for a passionate, results oriented Infrastructure Technical Program Manager with solid security understanding. In this role you will manage the delivery of complex IT / Infrastructure projects with security objectives in a diverse environment with multiple stakeholders and multiple resource pools, to enable Security, Engineering and IT functions/processes throughout the business. You must be able to initiate and manage programs and dependencies via solid understanding of the Security objectives and the related Engineering and IT platform technologies, communicate clearly among stakeholders and team members, and have a consistent track record of delivery. You are proactive in creating program vision and roadmap, developing and following through on project plans, identifying program/project headwinds, facilitating resolutions, and can handle multiple competing priorities in a fast-paced environment. You are able to curate and present relevant data and articulate extremely complex technical dependencies to facilitate informed decision making during escalations.
Responsibilities Included:
- Manage the entire lifecycle of multiple complex security, infrastructure and/or IT projects with security objectives in a diverse environment with multiple stakeholders and multiple resource pools. Program scope can include anything from infrastructure, platform, integrations, engineering collaborations, etc.
- Work closely with Infrastructure, IT, Security, Engineering, Product Management and cross-functional business leaders to align secure enterprise processes and capabilities for Veho users.
- Closely partner with stakeholders to develop program and project plans, including roadmap, dependency identifications, resourcing plan and other program/project collaterals as needed
- Analyze business and technical processes and procedures, continuously increase the automation and self-service level of Infrastructure & Security to scale and improve engineering foundations and SecDevOps framework
- Manage project operational aspects, scope, change management, and track scheduled progress through the appropriate metrics to meet changing needs and requirements
- Communicate clearly, timely and effectively to management on the plans, status and critical issues. Escalate urgent issues appropriately and drive them to closure
- Leverage existing program tools and best practices. Partner with fellow Technical Program Managers to cross train, build trust and amplify program outcomes.
- Proactively remove obstacles by managing issue escalations and scope changesHave a bias for action. Be driven, be organized, be resourceful with a “can-do” attitude.
Qualifications:
- Strong interpersonal and communications skills.
- 5- 10 years of results-proven technical program management experience in Security,Cloud Infrastructure, IT and/or Engineering. Current knowledge in cloud computing, security, and/or IT.
- The ability to apply end-to-end thinking on complex technical dependencies that inherently exist in modern cloud technologies (AWS, GCP, Azure or equivalent) and SecDevOps and/or DevOps technologies (CI/CD, Infrastructure as Code, Incident Automation, etc)
- Solid understanding and applications of the relationships between the Security function and the rest of the company
- Willingness to learn new technologies and apply existing and new technical knowledge to program management constantly.
The starting salary for this role is $177,000. actual salary is dependent upon many factors, such as: education, experience, and skills. The pay range is subject to the discretion of the Company.
#LI-Remote
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time. Applicants must be able to understand and effectively communicate orally and in writing with all parties regarding work matters, which are generally conducted in English. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.