Mapbox (501+ Employees, 28% 2 Yr Employee Growth Rate)
Mapbox is building a live location platform. Our maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time. Mapbox has the exciting opportunity to power devices and products across the next frontier in location-based data. Whether you’re watching the delivery of your grocery order on Instacart, tracking your personal best mile on Strava, sending snaps on Snapchat, monitoring your gas budget on Metromile, or checking today’s forecast on The Weather Channel, Mapbox is the location and maps within those apps. We’re changing how people move by live-mapping the world.
The Northeast Team is looking for a new Account Manager to join our face paced, ever exciting teams! We cover Commercial and Government customers so lots of great opportunities ahead.
What You’ll Do
- Build and own relationships with Mapbox’s customers, from first contact to product launch and beyond, ensuring that we grow with them
- Combine Mapbox building blocks with deep customer knowledge to present compelling technical solutions with clear business outcomes
- Communicate customer needs and industry patterns back to Mapbox product teams to influence our technical roadmap
- Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the marketing team to tell our customers’ success stories
- Mentor more junior members of the sales team grow talent internally
What We Believe are Important Traits for This Role
- Strong technical sales aptitude demonstrated through a combination of industry experience, size and complexity of deals closed (you’ll be focused on six and seven-figure opportunities), and rapport with engineers and product owners
- Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to c-level leadership
- Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches
- Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team
What We Value
In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.