MoonPay (201-500 Employees, 1,000%+ 2 Yr Employee Growth Rate)

191% 1-Year Employee Growth Rate | 1,000%+ 2-Year Employee Growth Rate | LinkedIn | $642M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

MoonPay builds payments infrastructure for cryptocurrencies. Our on- and off-ramp suite of products provides a seamless experience for converting between fiat and crypto using all major payment methods in over 160 countries. Our mission is to make cryptocurrencies accessible to over a billion people by 2030!

We are trusted by 250+ leading wallets, websites, and applications. Some of the biggest crypto brands in the world, including Bitcoin.comDapper LabsOpenSeaArgentZenGoTrust Wallet and Spot, rely on our technology. Through these partnerships alone, our products are used by over 5 million users worldwide.

One of the great things about working at MoonPay is that we are remote first. Our global team spans 25+ countries, and we pride ourselves on having a connected and inclusive culture that empowers people to do their best work. We give our team autonomy to move fast, innovate and take responsibility. Join us in our mission to build a better financial world!

We are very proud of our values and expect all those who join us to help us proactively drive and improve our culture, aligned to these values.

  • B – Be Humble
  • L – Lead with Empathy
  • O – Own It
  • C – Communicate Clearly
  • K – Kaizen  

Role Responsibilities:

We are looking for a Senior Community Manager who will play a critical role in building out and managing our community on new platforms. You will:

  • You are passionate about community. You study it and are an active member of many communities.
  • Develop strategies for community growth and management wherever MoonPay has customers
  • Actively manage community for MoonPay’s audience across multiple social media platforms
  • Create original campaigns and community engagement initiatives for the MoonPay audience
  • Work closely with our marketing and product teams to generate audience insights based off engagement behavior, customer demographics and community feedback
  • Ensure all community guidelines are maintained across all digital platforms
  • Work directly with artists, their teams, and their fans to build their community from the ground up.
  • Work with our artist relations, concierge, marketing, and product teams to advocate for our community’s needs. Have a direct impact on all community features and product strategies.
  • Work closely with content and design teams on brand marketing to own social calendars
  • Balance community building efforts across multiple artists and create processes to scale quickly.
  • Build customer loyalty on social media and leverage it to assist in community building.
  • You have built thriving communities from the ground up and can speak to the difficulties and strategies you employed.
  • You can qualitatively, and quantitatively evaluate communities as they form and evolve.
  • You can build a community strategy and customize it into implementation plans for different types of artists and communities.
  • You are an amazing communicator both written and verbally. You can communicate with all sorts of people and all kinds of cultures.
  • You have experience in metrics and reporting systems. You should understand event-based reporting systems (e.g., Mixpanel). You should understand what kind of data is important, and when it is important (or not).

Required Skillset:

  • You have 6+ years of experience in Marketing, as well as building and managing online communities, particularly across TikTok and YouTube
  • Prior experience as an active community manager
  • Experience with community management – added bonus for a digital-first brand
  • Strategic operational mindset, with exceptional ability to analyze, prioritize, plan, communicate, and execute effectively
  • Comfort leading operations for a partially distributed/remote team
  • Willingness to be flexible and move quickly in a dynamic start-up environment


  • Stock options
  • Unlimited holidays
  • Home office equipment allowance of $600 USD (or local equivalent)
  • Working in a disruptive and fast-growing industry where the possibilities are endless
  • Fully remote: your life, your way of working
  • Freedom, autonomy and responsibility

Tagged as: 201-500 Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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