Moveworks (201-500 Employees, 182% 2 Yr Employee Growth Rate)

Moveworks is a company that uses AI to help resolve help desk tickets through automation.

63% 1-Year Employee Growth Rate | 182% 2-Year Employee Growth Rate | LinkedIn | $105M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

We are looking for a passionate senior DevOps engineer to join our team. As a member of the DevOps team, you will be responsible for architecting and managing Moveworks AI cloud infrastructure and strategy. As Moveworks grows fast, the DevOps team is tasked with designing and operating resilient and secure cloud and CI/CD infrastructure that allows our product to operate reliably and our engineering teams to build and release customer facing features very rapidly.

We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you’ll be partnering with infrastructure, machine learning, search, data, and full stack teams to identify their DevOps and infrastructure needs and build elegant solutions. This is an opportunity to play an integral role at the fastest-growing AI startup in its space.

Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work, both instant and effortless. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced machine learning to resolve employees’ requests, whether they need IT support, HR help, or policy information. We’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times recognized Moveworks as one of the Best Workplaces of 2021. This is a unique chance to join the team as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together!

What you’ll do:

  • Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
  • Design, build, and manage the Moveworks multi-tenant AWS cloud infrastructure ensuring scalability, performance, observability, resilience, and cost optimization
  • Own all Kubernetes clusters and service deployments
  • Improve observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure (Prometheus, Grafana, PagerDuty, etc.)
  • Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
  • Design and manage networking infrastructure with best in class security practices at multiple Moveworks office sites
  • Work with Moveworks’ security team on enhancing the privacy and security posture of the Moveworks infrastructure

What you bring to the table:

  • 7+ years of experience in DevOps engineering and administration
  • Strong technical expertise in designing and building AWS cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other AWS services
  • Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues
  • Experience with deploying and managing Kubernetes clusters, Vault, Istio, etc.
  • Working knowledge of disaster recovery process and security areas such as data backup and recovery, replication, AWS KMS, certificate management, encryption, penetration testing, vulnerability scanning, security tools, etc.
  • Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc.
  • An appetite for working at a startup pace on challenging problems with a high degree of ownership

#LI-Remote #BI-Remote

Tagged as: >100% 2 Yr Employee Growth, 201-500 Employees, Hide US-Only Jobs, Venture Funded

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