Senior Manager, Partner Management – Clover Health

11% 1-Year Employee Growth Rate | 63% 2-Year Employee Growth Rate | LinkedIn | $1.3B Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Clover is reinventing health insurance by working to keep people healthier.

The Corporate Strategy & Development team is responsible for supporting the development of the enterprise strategy, driving key strategic initiatives, and executing on key acquisitions and partnerships. The team manages the identification, evaluation, and implementation of key partnerships across clinical, technology, plan operations, and enabling functions. The org partners across the organization to solve complex problems that are core to our business and look down the road for opportunities to accelerate growth and profitability.

We are looking to hire a Senior Manager, Partner Management that will report directly to our Chief Strategy and Development Officer. In this role, you will help build out key partner management, procurement, vendor management processes. You will be responsible for reviewing key partner spend and supporting negotiations. You will also be responsible for helping to coordinate the vendor/partner management process from origination/evaluation to signature/operational management.

As the Senior Manager, Partner Management, you will:

• Act as a point of contact between operations and vendors to negotiate contracts across our portfolio of products and leader of RFP and SLA management.
• Establish an overall procurement strategy which identifies, prioritizes, evaluates, and manages procurement needs and opportunities.
• Lead and develop procurement best in class processes by designing and implementing a project plan to include staff training/education, milestones, and metrics to ensure success as it relates to New Vendor Onboarding.
• Evaluate strategic vendor partners, and manage end-to-end relationships from diligence through contracting, launch and ongoing operational support.
• Oversee launch activities and author playbooks and project plans together with partners to implement solutions at scale.
• Collaborate with legal, finance, accounts payable and compliance to ensure efficiencies are met surrounding the purchase order process, ROI metrics, and operational vendor spend authorization.
• Provide analytics and tracking of spend compliance as it relates to vendors and location performance (KPIs), product use, and cost.
• Design and administration of an electronic vendor contract management tool that fully supports tracking, approvals workflow, and PO/Accounts payable process. 
• Conduct operating reviews across business functions to present new partner/vendor business cases, track vendor spend vs budget, monitor performance of key SLAs/KPIs.
• Negotiate vendor arrangements and have prior experience setting up contracting terms.
• Design and implement creative partner solutions across Clover’s range of business lines – Health Plan Operations, Clinical Operations, and Product.

You will love this job if:

• You are articulate and persuasive and pride yourself in your ability to communicate complex topics in a clear and engaging manner. 
• You are independent and entrepreneurial. You prefer to work in a fast-paced and rapidly changing environment.
• You are meticulous. You have great follow-up skills and can prioritize and self-manage your work.
• You are a clear and concise communicator. You are able to articulate and present findings and insights to all levels of an organization.
• You are a problem solver. You enjoy working cross-functionally to solve problems and proactively unblock your work and the work of others.

You should get in touch if:

• You have 5+ years of relevant operational and healthcare work experience, preferably in plan operations and clinical operations space.
• You have experience managing vendors in a high-performing environment, including developing and implementing vendor strategy.
• You have experience scaling new business functions and an understanding of how to enable growth towards business goals.
• You have experience negotiating contracts and commercial arrangements in a clinical, provider, and health plan environment.
• You are familiar with technology platforms uses for contract management and finance approvals/tracking.
• You have advanced computer skills (e.g. Microsoft Outlook, Word, Excel, PowerPoint).

#LI-Remote #LI-JE1

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Tagged as: >50% 2 Yr Employee Growth, 501+ Employees, Hide US-Only Jobs, Venture Funded