ServiceNow Engineer, Enterprise Infrastructure, Business Technology – HubSpot
Dev Ops & SysAdminBookmark Details
HubSpot (501+ Employees, 72% 2 Yr Employee Growth Rate)
37% 1-Year Employee Growth Rate | 72% 2-Year Employee Growth Rate | LinkedIn | $100.5M Venture Funding
What Is Employee Growth Rate & Why Is It Important?
Overview
HubSpot is looking for a ServiceNow Engineer to join our team and help to roll out ServiceNow across the company. In this role you will revolutionize how HubSpotters get help within the company and assist teams across the organization in improving their help processes. You’ll be helping to configure and maintain our ServiceNow environment, and you’ll work alongside our Senior Service Now Engineer and PM. This role resides within our System Operations team, which comprises system engineers and administrators responsible for HubSpot’s IT server and application infrastructure.
What You Get to Do:
Operational Support
- Support the platform to ensure stability, upgradeability, integrity and efficient operation of the platform.
- Execute upgrades and install patch/fixes, Investigate and resolve incidents
- Work closely with the various teams across HubSpot leveraging ServiceNow
Solution Development and Delivery
- Work with key stakeholders (process owners, service owners, etc) to match requirements with platform capabilities.
- Participate in the full software development lifecycle, including requirements gathering and story creation all the way through to solution development and testing.
- Develop innovative solutions that deliver high value business outcomes.
We are looking for people who have:
- Valid ServiceNow Administrator certification
- Strong understanding of ITSM and ITAM processes, customizations, and best practices.
- Ability to build or modify scripts using Javascript, HTML or other languages as necessary
- Excellent analytical and problem-solving skills
- Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand
Nice to have:
- Experience with multiple ServiceNow platform products desired (ITSM, ITOM, ITBM, GRC, Security Operations, CSM, Scoped/Custom Applications)
- Experience with IntegrationHub and Flow Designer
- REST and SOAP API experience or Scripted Web Services
- Ability to occasionally visit a regional office
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. HubSpot is a place where everyone can grow. So however, you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work through our core values of flexibility, autonomy, transparency, and belonging. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe remotely and in our offices. Visit our careers website to learn more about culture and opportunities at HubSpot.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
Important COVID-19 Guidance (For candidates applying to roles in the United States):
Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.
Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.