Software Engineer, Chat Experience – Ada
Software Engineer
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Ada (501+ Employees, 361% 2 Yr Employee Growth Rate)
67% 1-Year Employee Growth Rate | 361% 2-Year Employee Growth Rate | LinkedIn | $190.6M Venture Funding
What Is Employee Growth Rate & Why Is It Important?
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We’re Ada, a brand interaction platform that empowers brands to live up to their promises and have more—and more valuable—interactions with the people who love them. Our AI-powered platform has automated over 2.9 billion brand interactions for the world’s fastest growing enterprises, including Zoom, Facebook, and Shopify. In May 2021, we raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and officially became a global unicorn with a $1.2B valuation!
The passion of our people and dedication to their craft continues to drive our dramatic global growth.
Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment. You can learn more about the founding of our company here.
We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.
As a Software Engineer on our Chat Experience team, you will be working with internal and external stakeholders, product managers, and designers to execute the future of our chat SDKs (web, mobile) and enhance our chatter’s experience on our chat application. This area is the front door to our user experience for chatters, the customers of our clients. Your goal will be to work together with the Ada team to create valuable customer interactions for our clients and end-users of our product.
About You
- Minimum 3+ years of experience as a Frontend/Full Stack Developer
- Excited about building high-performance client SDKs, APIs, Javascript libraries, and design systems
- Track record of creating and maintaining features from start to finish
- Comfortable with the web stack (language and framework non-specific), nice to have experience with React, Redux, Javascript, Typescript, Python, Docker
- Attention to detail, especially when talking about performance, accessibility, reliability, and documentation
- Commitment to personal growth and continued learning
- Self-starter, problem solver and strong communicator
Nice to Haves
- Experience working with public APIs, SDKs and/or design systems
- Good understanding of DevOps concepts and best practices
- Experience working with teams building client-facing applications
- Experience developing mobile SDKs
Your Work at Ada
- Execute on our ambitious and exciting product roadmap to improve chatter’s experience on our chat application and execute the future of our chat SDKs (web, mobile)
- Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
- Be an integral member of the Chat Experience team to contribute to our product ideation process, work to spot improvements, increase the quality of code and brainstorm new opportunities
- Provide expertise from past experiences to help level up our current development practices
#LI-JT1
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Benefits
• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
Perks
• Flexible work schedule
• Digital first, fully remote with WFH budget
• In-house social worker
• Paid parental leave for Canadian and U.S. residents
• Development opportunities
About Us
Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role.
We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
Ada is an equal opportunity employer. In fact, diversity is what drives our success—it’s at the core of how we hire, communicate, and work. Like our platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.
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