Routefusion (11-50 Employees, N/A 2 Yr Employee Growth Rate)

N/A 1-Year Employee Growth Rate | N/A 2-Year Employee Growth Rate | LinkedIn | $14.2M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Routefusion is the first global-banking-as-a-service company founded by software engineers for software engineers. Routefusion's API enables neo-banks, payroll providers, platforms, and marketplaces to begin offering cross-border payments, local in country bank accounts, and connection into local payment systems to their customers. One API to rule them all.

Role Overview

 We are looking for an Implementation Specialist to guide, support, and facilitate the technical customer journey throughout their integration into the Routefusion ecosystem. This role is akin to a sales engineer with a focus on the success of the customers implementation of the Routefusion product. You will work with high-level customer leaders to define objectives and requirements for solution pathways.

In this role, you should be able to work independently, as well as within a team-oriented environment. You should have excellent organization, problem-solving, and strong communication skills. As an Implementation Specialist, you should be comfortable interacting with multiple internal organizations and clearly define the scope of each communication.

 

Responsibilities

  • Listen, inquire, and ask questions to fully understand and define entire project scope

  • Have a strong understanding of API standards, such as REST and GraphQL

  • Document technical product flows for data, funds, and compliance

  • Develop and manage a detailed project schedule and work plan for each project

  • Manage and facilitate the entire customer journey with measurable and repeatable results

  • Provide consistent and accurate implementation project status updates

  • Monitor progress and make adjustments and/or raise flags as needed

  • Document Project Management stages and risks

 

Ideal Candidate

  • 3 to 5 years of experience with Implementation / project management

  • Proven experience in software development and codebase management

  • Knowledge of Javascript, Node.js, HTTP, Postgres

  • Familiarity with technical tools such as GraphQL, Postman, Notion, Mezmo, Lucid Chart

  • Ability to provide examples of customer experience use cases in measurable and repeatable ways

  • Experience working remote

  • Be willing to travel (1x-4x annually)

  • Listens and responds positively to external customers, partners and colleagues at all levels while being transparent with all communications

  • Prioritizes tasks according to customer objectives and can pursue several objectives simultaneously

  • Proactively works with stakeholders to mitigate risks and overcome obstacles

  • Promotes a safe environment for work and comply with the general policy of the company

This is a high-velocity performance-based role that requires an entrepreneurial mindset. Perfect place to launch your career in one of Austin's hottest startups.

 

If you're looking for a career:

  • With an early-stage startup;

  • Where you will have a direct impact on shaping the future of the company;

  • With an exciting FinTech firm in the international payments space;

  • Where you can open your own doors into other parts of the overall company; and

  • Where you can express your passion for driving results and wants to help small businesses succeed then this is the place for you. 

 

What to look forward to:

  • Own an integral part of the customer journey;

  • Directly impact the success and culture of Routefusion;

  • We believe a healthy employee is a happy employee! Routefusion offers competitive health, dental, and vision benefits for both employees and their dependents, plus unlimited vacation time;

  • Equity compensation

     

Culture:

  • We believe in an active, healthy lifestyle – we think that if you take care of your mind, body, and soul that directly translates into a happier life which directly impacts the quality of your work.

  • We believe in a family-first culture.  The most important aspect of one’s life is their family, and relationships outside of work.  We think if we build a culture around family values, that will directly translate into a happier employee and a more performant culture at Routefusion.

  • We are a glass is half full company.  We are realistic optimists that bring sunshine and rainbows into the office or Zoom calls every day.  Problems are a good thing because they lead to solutions and better products.

  • We believe in leveling up ourselves and one another.  We work hard to build ourselves up in activities outside of work, whether that is Mountain Biking, Skiing, Sand Volleyball, Yoga, Gardening, Fashion, Spiritual life, or anything in between.

  • We believe that if you are working at Routefusion you are here because you are meant to be here.  You are here to build the future of payments and international banking, creating a one-world financial operating system.  We look for people that are mission-driven not paycheck-driven.  We think this is the healthiest environment to work in, and also the most fun!

 

Routefusion is Austin’s fastest-growing FinTech startup.  We are backed by top investors in Austin and San Francisco.  We strive to make Routefusion the best place to work in Austin.  If you have an unwavering desire to build a company and be a part of something that is truly special, we want to meet you.  Please do not apply if you do not have a “put it all on the line” attitude.  Please do not apply if you are just looking for a salary.  We are looking for builders.  Our Philosophy is simple, “Work with the best, build the best”.

Tagged as: 11-50 Employees, Hide US-Only Jobs, Venture Funded

Job Overview
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgotten Password

Share