Oportun (501+ Employees, 76% 2 Yr Employee Growth Rate)

69% 1-Year Employee Growth Rate | 76% 2-Year Employee Growth Rate | LinkedIn | $416.1M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

This position is a critical role within the Financial Intelligence Unit (“FIU”) primarily focusing on BSA/AML efforts. You will be supporting an international team of FIU Analysts to execute the BSA/AML program as it pertains to all OPRT Family of Products. Within this role, you will oversee the development of the team exercised through the FIU QC program, training, and coaching. You will represent the FIU BSA/AML program to internal and external partners on projects, audits, and meetings. This role also includes the ability for initiative-taking leadership to change and update existing processes or procedures. You will manage the daily operations, which will include the monitoring and execution of OFAC, FACTA, AML/Fraud alerting within established service levels.

Responsibilities

  • Provide an independent and objective approach to FRAML investigations, prevention efforts and analysis within Oportun family of products
  • Lead root cause analysis on internal and external FRAML investigations
  • Required to abide by all applicable regulatory and department practices and procedures
  • Provide a high level of service to members, internal customers, and external partners
  • Ability to track and monitor FRAML trends and escalate to management 
  • Review accounts flagged for potential FRAML concerns or other violations
  • Address Transaction Monitoring Reports (TMR) alerts in a timely mannwe
  • Conduct thorough FRAML investigations and be able to create reports/summaries to be distributed to affected members of the organization
  • Conduct analysis and due diligence searches leveraging various third party and internal databases and research tools
  • Develop and maintain partnerships with internal business owners to continually improve and strengthen fraud investigations and mitigate potential fraud risk
  • Develop new alerts that detect, prevent FRAML, and assesss exisiting rule spec
  • Perform annual risk assessments to identify key areas of risk and need for control enhancements; address risk assessment findings to assure implementation of agreed remediation measures.
  • Perform special projects, reviews, and other duties as assigned

Qualifications

  • Bilingual: English/Spanish (Written and Oral) is highly preferred
  • 6+ years of experience
  • ACAM/CFE Certification highly preferred
  • Functional skills: AML and fraud experience in installment loans, AML investigations, credit cards or auto finance
  • Must possess strong knowledge of AML, fraud and risk management strategies and principles 
  • Demonstrate a strong work ethic and professional integrity
  • Must demonstrate experience in answering customer inquiries and providing a positive exceptional customer experience
  • Strong knowledge of desktop computer applications, such as Microsoft Word, PowerPoint, and Excel
  • Exceptional Problem-solving and analytical skills
  • Exceptional interpersonal skills 
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Ability to provide a detailed analysis when identifying fraud trends
  • Ability to collaborate and execute with all levels of the organization 
  • Ability to execute with a sense of urgency
  • Ability to resolve complex issues
  • Ability to collaborate and execute with all levels of the organization 
  • Ability to execute with a sense of urgency
  • Ability to resolve complex issues

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

 

With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India.u202f Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.

 

We are proud to have been named a “Top Workplace” by the Bay Area News Group for three consecutive years, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as one of TIME Magazine’s 2018 Genius Companies Reinventing the Future.

 

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups and our Diversity, Equity, Inclusion and Belonging Council.

 

Remote-First Company

As a “remote-first” workplace, our team members live, work and collaborate from their homes, remote work locations and our offices and contact centers in the United States, Mexico, and India. No matter our location, we are dedicated to our mission to provide inclusive, affordable financial services that empower our customers to build a better future.

Tagged as: >50% 2 Yr Employee Growth, 501+ Employees, Hide US-Only Jobs, Venture Funded

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