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Customer.io (51-200 Employees, 102% 2 Yr Employee Growth Rate)

Customer.io enables users to send newsletters to selected segments of customers using their website data.

55% 1-Year Employee Growth Rate | 102% 2-Year Employee Growth Rate | LinkedIn | $5.3M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Hi, I’m John, the Controller at Customer.io. We are looking for a Staff Accountant to join our growing team.

As a Staff Accountant and second member of our Finance team, we’ll work together to support and maintain the financial needs of the company and its team members. This role will have a direct impact on the company by contributing to the development, maintenance, and review of annual operating budgets and rolling forecasts, as well as supporting the day-to-day functions needed for our team.

Some things you’ll do…

  • Review and process vendor invoices for payment in QuickBooks
  • Review, categorize, and post credit card charges to QuickBooks
  • Run payroll reports and create payroll journal entries
  • Run 401K reports and generate submission to third party administrator
  • Support our team by processing invoices for payment international and contract team members
  • Maintain daily and monthly cash reports
  • Assist with various month and year end closing tasks
  • Help review and maintain financial forecast
  • Assist with the design and implementation of a new credit card, bill payment, and expense reimbursement process
  • Setup tools and process for better tracking and recording of overtime hours for non-exempt employees

You are…

  • Someone who enjoys solving problems independently, but isn’t afraid to ask for help or collaboration when you need to
  • Comfortable working in a remote first environment
  • Curious and continually seek to learn new things and apply them to your work
  • Empathetic and recognize that your customers are your fellow team members across all departments of the company, and you seek to provide them with timely answers and assistance
  • Based in UTC -4 to -7 (North or South America) to maximize working hours overlap

What we’re looking for…

  • Experience in a public accounting firm or private corporate environment
  • Experience working with QuickBooksOnline
  • Demonstrated intermediate to advanced Excel skills

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 2,900 internet businesses use Customer.io to manage, send, and track performance of email, SMS, and push notifications. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $65,000 – $70,000 USD depending on experience and subject to market rate.

Benefits at Customer.io include:

  • Unlimited PTO – we recommend 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 100% medical, dental, vision, and supplemental insurance for you and your dependents
  • 12 weeks paid parental leave – for birth, adoption, or foster care
  • 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
  • Health and wellness allowance – Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
  • Home office stipend – Up to $2,000 USD to help you get your home office set up so you can do your best work
  • Internet + cell phone reimbursement – Up to $200 USD per month for your internet and cell phone plans
  • Co-working space reimbursement – Up to $300 USD per month for those times you’d prefer to work in a co-working environment
  • Learning + development – Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
  • 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
  • Company retreats twice a year – we typically get together IRL every spring and fall, but most recently had an amazing virtual retreat!
  • Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below by 5pm PST August 20th and tell us why you’re interested in the position! In your cover letter, please also tell us about one personal accomplishment that you are proud of. There is no advantage to applying early so put your best foot forward. We plan to respond to all applicants by August 25 with a status update about your application.

Here’s what you can expect from our hiring process:

  1. 30 minute video call with Symone, our Recruiting Manager

  2. 45 minute video call with John, our Controller

  3. 45 minute video call with two potential teammates

  4. 30 minute video call with Sonja, VP of Operations

  5. Take home assignment

Tagged as: >100% 2 Yr Employee Growth, 51-200 Employees, Hide US-Only Jobs, Venture Funded

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