Strategic Accounts Lead – Biofourmis

Biofourmis is a rapidly growing, global digital health company filled with committed, passionate professionals who care about augmenting personalized care and empowering people with complex chronic conditions to live better and healthier lives. We are pioneering an entirely new category of medicine by developing clinically validated, software-based therapeutics to provide improved outcomes for patients, smarter engagement & tracking tools for clinicians, and cost-effective solutions for payers. We are collectively devoted to a single-minded idea: powering personally predictive care.

Our dynamic growth has been marked by quadrupled headcount in the last 12 months via both expansion & acquisition, yielding a global footprint with offices in Boston, Singapore, Bangalore, and Zurich. We are backed by prominent international venture capital investment & have cultivated relationships with worldwide healthcare stakeholders over the last 5 years. Our talented team features numerous PhD’s in Data Science and Biostatistics, over 80 patents, prolific scientific publications, world-class systems, developers & engineers, and leaders in the clinical operations space.

Director, Strategic Accounts Lead (SAL)

We are looking to add a Director, Strategic Accounts position to our growing Commercial Team and join us on our mission to revolutionize healthcare delivery. Biofourmis AI-driven predictive analytics, remote monitoring, and decision support platforms drive down the cost of care while improving outcomes. This is a critical role that will drive awareness and adoption of Biofourmis into the pharmaceutical industry within a defined Region/Account.

Responsibilities

• Executive Account Owner for key accounts
• Coordinates communications, escalations, and timelines across multiple studies and multiple project managers for a single account
• Provides operational metrics for an account and for studies based on enrollment, compliance, adherence, and customer satisfaction
• Targeted with New Business and Upsell at existing customer account

• Build strategic partnerships with prospective and current customers and act as a voice of the customer  
• Build and manage a customer sales funnel of Customers through creative demand generation efforts targeting to C-Level and Clinical Leadership
• Adopt and own the Biofourmis Selling process, including CRM management, to drive all opportunities through the funnel stages from new lead to close
• Lead customer demos and presentations both in-person and virtually
• Drive over-plan revenue and customer acquisition performance within the region by identifying customer needs, building business plans, and leading negotiation efforts with identified accounts
• Accurately forecast revenues within the quarter and year

• Represent the company at industry events, webinars, and trade shows
• Become an expert on the marketplace, Biofourmis solutions, and competitive landscape
• Partner with product development on solution-market fit and user feedback
• Work directly with Key Opinion Leaders in the space to build awareness and evidence

Requirements

• 5+ years in sales in med-tech, digital health or clinical technology
• Mandatory Experience Directly in a Pharmaceutical company / large CRO  
• Previous experience selling disruptive technologies to multiple stakeholders within a client organization
• Experience working with Pharma, biopharma, CROs, and Medical Device companies
• Experience in Pharmaceutical Commercialization, Market Access, HEOR, Sales, Marketing
• Extensive relationships in the pharmaceutical industry
• MSA and contracting expertise is preferred
• Strong written, verbal, and story-telling skills
• Bachelor's Degree or equivalent
• Understand privacy and compliance regulation as it relates to the med-tech industry
• Ability to sell multiple projects in a fast-paced start-up
• Willingness to travel 50% of the time in a post-pandemic environment