Systems Administration – Hypixel Studios

Overview

We’re looking for aSystems Administratorto join our operational staff at our HQ in Derry~Londonderry, Northern Ireland. This office works alongside the Hypixel Studios development team, which collaborates remotely from around the world. Our members range from industry newcomers to experts with 15+ years of experience. Team members come from a diverse set of backgrounds, but share a common passion for building polished player-focused, community-powered games.

At Hypixel Studios we are looking for applicants that are demonstrably passionate about their hobbies, have the drive and commitment to deliver results with minimal supervision, have international-level professional competency in their skill sets, and can demonstrate involvement with other interesting projects throughout their lives.

As our new Systems Administrator you will be responsible for ordering, installing and managing all office IT hardware and software, including existing and new deployments. You will also onboard new users onto the systems that we use on a daily basis. You must coordinate your efforts with our remote team and ensure that coverage is available around the clock.

Who you are:

• You’re a Systems Administrator with a proven track record of experience
• You have a solid understanding of what is involved in Systems Administration and IT Support
• You’re self driven and can work asynchronously
• You identify closely with our studio values
• You have excellent attention to detail
• You have the ability to handle high volume of tasks to meet a deadline
• A fun person, with an open, energetic approach who enjoys working in a lively, diverse environment
• You love helping people

Some of your role:

• Sourcing, pricing and ordering all hardware and software for the office but also for remote team members while adhering to specifications for specific development roles
• Maintaining all IT hardware and software on and off site
• Onboarding / offboarding all staff users with the systems we use on a daily basis
• Completing recurring audits of our company hardware and software
• Company wide account management and policy enforcement for multiple SaaS products and software

Essential Traits:

• 3+ years of office IT experience
• Experience managing Windows Active Directory, Microsoft Endpoint Manager and Microsoft Autopilot
• Knowledge of implementing and effectively developing helpdesk and IT operations best practices, including security, data protection, and disaster recovery protocols
• Having a security through frictionless means oriented mindset
• An understanding of gaming-grade computer, as well as server/network enterprise hardware experience

Bonus Traits:

• Experience working with and supporting remote teams in multiple time zones.
• Experience of a working in a gaming environment
• Experience with the following but not limited to:
  • Google Workspace (eg. Google Docs / Calendar etc.)
  • Slack
  • Miro / Trello
  • Windows licensing
• A strong attachment to games, internet and fandom culture

We can offer:

• A chance to work on a new game project with an extremely motivated team
• Opportunities to learn and grow personally and professionally
• A stable and secure work environment