About Us

At Woven Technologies tPoint, we believe in agile and empowered users creating amazing customer engagement simply, in real time, across channels.

This opportunity will be working with Woven’s innovative platform, tPoint.

The tPoint product is a highly flexibleagile web-based code configuration tool. It has been used to deliver user systems as diverse domains such as parcel delivery, utilities, B2B/B2C sales and contact centres.

The Role

  • Job Title: Technical Delivery Manager
  • Job Type: Permanent
  • Location: UK Work From Home
  • Hours: Monday – Friday 37.5 Hours (flexibility required)

About You

You will be an experienced technical delivery manager with an experience of working directly in a Software development environment. You will be confident leading and delivery key projects as well as interacting with clients.

You’ll work closely within our tPoint team and be a critical part of our client onboarding process, ensuring an outstanding experience for our clients.

The right person will be keen to work at pace within a successful and innovative technical environment and be hands on across all elements of the technical delivery.

About Woven

We are a fast paced Outsource Contact Centre who love to work with our people and for our people, supporting ‘Includability‘ partnership for all! We are a Real Living Wage employer, who are recognised as ‘Disability Confident’, honour the ‘Menopause Pledge’, and align with ‘Employers Against Domestic Abuse’. If you are eager and ready to join our family, then we are more than excited to have you!


  • A minimum of two years experience working in a technical delivery role, ideally in an Agile environment or similair
  • Demonstrable experience in delivering strategy and servicing multiple clients
  • Experience managing cross functional technical projects and their implementation
  • Experience of being the responsible project lead highlighting risks, issues and dependencies
  • Strong client management experience with the ability to manage onboarding and projects. Demonstrating strong excellent communication skills.
  • Demonstrable technical background
  • Experience working in an SME environment (businesses up to 200 employees) where you wear many hats and have an all-hands-on-deck attitude.
  • Ability to read and interpret complex technical documents
  • Ideally will have experience working in an ISO 27001and PCI DDS certified environment.


  • BeneKit App access for discounts available covering, Lifestyle Savings, Eyecare, Free Online Learning Courses and Live Well Blogs, powered by Benefits+, our flexible benefits platform
  • An online e-learning platform that you can unlock access to 600+ CPD certified courses
  • Receive on-going support from our Employee Assistance Programme through Health Assured for all your health and well-being needs
  • Enjoy interactivity through TEAMS with your work colleagues who are located all around the UK
  • Get involved in #spamtheyam events on our internal online social media platform and submit pictures and engage in events to win prizes
  • Engage in ‘Zen for 10’ and #getupoffathatthing exercise and stretching routines
  • Receive training from our Woven Learning team and build a career with Woven Development and our RISE programme
  • Nominate and be nominated for The Wammys! Woven’s answer to the Oscars (without any drama!)
  • Real Living Wage Employer
  • Savings Club
  • Cycle to Work Scheme available
  • 23 days holiday rising to 25 days after 5 years’ service
  • 3% Pension Employer Contribution
  • 5% Pension Employee Contribution
  • 4 x Basic Salary Life Assurance
  • Up to 5% Performance Profit Share

Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or any reasonable adjustment that requires accommodation, please contact us.