Warehouse QA/QC Associate – Trove
QABookmark Details
Trove (51-200 Employees, 120% 2 Yr Employee Growth Rate)
47% 1-Year Employee Growth Rate | 120% 2-Year Employee Growth Rate | LinkedIn | $122.5M Venture Funding
What Is Employee Growth Rate & Why Is It Important?
About Trove Recommerce
Recognized by FastCo in 2022 as one of the World Changing Ideas Awards and in 2020 as one of the World’s Most Innovative Companies, Trove powers resale as a channel for the world’s most beloved brands, extending the life of millions of products and creating more inclusive, less wasteful business models. We power the technology, operations, and analytics enabling retailers to stand up a scalable and profitable branded recommerce channel.
Our end-to-end item intelligence optimizes every step of the circular journey and transforms complex logistics into a joyful customer experience, adding to brand equity without increasing carbon emissions. Building and implementing this technology can’t come soon enough, resale is growing at 5 times the rate of e-commerce and 21 times the rate of traditional retail **.
A certified B-Corp, we power in-store and online retail for leaders such as Patagonia, REI, Eileen Fisher, Arc’teryx, Lululemon, Levi’s, and Allbirds with the mission of accelerating the shift to a new era of conscious commerce essential to a sustainable future.
**Source: The Consumers Behind Fashion’s Growing Secondhand Market, BCG, 2020. Source: Trove Data
About the Warehouse QA/QC Associate
Responsibilities include:
- Inspecting and auditing processed product with a non-biased approach, while maintaining a high quality standard in the production department.Verifying catalog information, color, size, etc. against provided information.
- Inspect physical appearance and condition of received product in accordance with brand specific standards to ensure an excellent customer experience.
- Identify and document receiving associate’s work deficiencies.
- Training and coaching on deficiencies to improve inefficient production and create a potentially negative representation of our brand partners to the consumer.
- Work with internal team leads to ensure optimal processes.
- Meeting daily, weekly and monthly quotas.
- Data entry and analysis using Looker, Excel and G-suite.
- Strong communication skills
- Creative problem solving
- Operational & systems analysis
- Understanding of quality assurance fundamentals
- Workflow management
- Basic understating of data analysis
- Go getter attitude
- Agility
- Time management
Our warehouse/office is located in Brisbane, CA — two miles south of San Francisco.
Trove is proud to be an equal opportunity company but we don’t want to stop there. We strive to be an anti-racist company and we believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.